Frequently Asked Questions

Satilla Community Bank is now Ameris Bank, and we are excited and proud to welcome you to our banking family. Ameris Bank takes pride in serving customers who are both our neighbors and our friends, and we look forward to continuing our banking relationship with you.

On May 17, 2010, the former Satilla Community Bank in St. Marys, Georgia opened as Ameris Bank. During this time of transition, we would like to assure you that your Satilla Community Bank accounts remain safe and secure, and we are committed to ensuring that this transition is easy and hassle free for you.

Below are the answers to some questions you might have:

Q: Is my money safe?
A: Yes, your money is safe and secure. Ameris Bank assumed all Satilla Community Bank deposits; therefore, no customers of Satilla Community Bank will lose their deposits. Additionally, your deposits that are now with Ameris Bank are insured by the FDIC, and each depositor is insured up to $250,000 established by law.

Q: Can I access my money and are my accounts effected?
A: Yes, you can access your money and continue banking as you normally do at the Ameris Bank – St. Marys Hwy 40 Location. You can access your money by writing a check, using your ATM or debit card, or utilizing online banking. Checks drawn on Satilla Community Bank will continue to be processed and loan customers should continue to make payments as scheduled.

Q: Will I be able to continue to bank at the former Satilla Community Bank location?
A: Yes, please continue to bank as normal. As of May 17, 2010, this office is a branch of Ameris Bank and will be open and serving customers during the bank’s normal business hours.

Q: Will I be able to bank at the other Ameris Bank locations in St. Marys and Kingsland.
A: During this time of transition, you will only be able to bank at the former Satilla Community Bank location. We are in the process of fully converting the former Satilla Community Bank to Ameris Bank; we will notify you of the completion of the conversion and you will be able to bank at all Ameris Bank locations.

Q: Can I continue to use my Satilla Community Bank checks and Debit/ATM card?
A: Yes, please continue to use your Satilla Community Bank checks and Debit/ATM card. Once the transition to Ameris Bank is complete, you will receive a new Ameris Bank Debit Card and checks.

Q: Can I use Online Banking?
A: Yes, you can use Online Banking by visiting satillacommunitybank.com.

Q: What will happen to my direct deposits?
A: Your direct deposits will still process as usual. If you should have any questions about your direct deposits, or if you would like to make any changes, please contact a Personal Banker at the Ameris Bank formerly known as Satilla Community Bank.

Q: Where do I make my loan payments?
A: Please continue to make your payments as you have previously agreed, and utilize the same payment address information. You can also continue to make payments at the Ameris Bank location, formerly Satilla Community Bank. All checks should be made payable to Ameris Bank.

Q: As a former Satilla Community Bank customer and now an Ameris Bank customer, can I use other Ameris Bank locations?
A: Unfortunately, you can not use other Ameris Bank locations at this time. You will be notified once the transition of records from Satilla Community Bank to Ameris Bank is complete, and you will then be able to bank at other Ameris Bank locations. Until this time, please continue to conduct business as you have done in the past at the former Satilla Community Bank in St. Marys.

Q: I still have a lot of questions – who should I contact?
A Please contact one of our bankers at Ameris Bank by calling (912) 882-4775 or by visiting the branch at 6308 Highway 40 East St. Marys, GA 31558.

Q: How do I learn more about Ameris Bank?
A: You can learn more about Ameris Bank by visiting amerisbank.com.